MEDA280 Medical Administrative Assistant Externship
Department of Health Sciences: Medical Assisting
- I. Course Number and Title
- MEDA280 Medical Administrative Assistant Externship
- II. Number of Credits
- 4 credits
- III. Number of Instructional Minutes
- 9000 Clinical
- IV. Prerequisites
- Completion of all courses in the Medical Administrative Specialist Program with a grade of C or better and permission of the Department of Health Sciences.
- Corequisites
- None
- V. Other Pertinent Information
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Students must meet with the Clinical Coordinator, Health Sciences. Site placement could be based on CGPA. Prior to externship placement, students must submit:
- A "Request for Criminal Record Check"
- Child Abuse Clearance Form
- Certification of Health Status
- Certification in CPR: Health Care Provider
- Verification of Liability Insurance
- Application for BCCC Student I.D. Badge
- VI. Catalog Course Description
- The course prepares students to work in a medical office assisting physicians and office personnel by performing assigned administrative duties. The work experience is supported by knowledge and skills gained in pre-requisite courses, site liaison feedback, and externship instructor site visits.
- VII. Required Course Content and Direction
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Course Learning Goals
Students will:
- perform varied administrative duties including scheduling and canceling patient appointments, completing health insurance forms, recording charges, filing, transcription and coding, and
- communicate effectively and respectfully with patients, families, and members of the health care team.
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Planned Sequence of Topics and/or Learning Activities
- Administrative skills, including Office policies, ICD and CPT Coding-Accounts Receivable-Co-Pay
- Laboratory and testing scheduling for patients
- Flexibility and compassion for patients with special needs
- Certification Exam Prep
- Communication skills
- Record Keeping
- Scope of practice for a variety of health care team members
- Conflict resolution
- Providing/receiving constructive criticism
- HIPAA
- Professional Organizations
- Professional development after graduation
- Resume development
- Interview skills
- Attributes of a successful employee
- Teamwork in the workplace
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Assessment Methods for Course Learning Goals
The assessment of course learning goals is based on externship checklists and evaluations, classroom discussions, written exams, assignments, papers, and/or performance-based tasks and projects. -
Reference, Resource, or Learning Materials to be used by Student:
See course syllabus.
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Review/Approval Date - 5/2020